Aapki Privacy Humari Zimmedari Hai

1. Hum Kaun Hain

MeethaKhata ek SaaS-based POS aur business management application hai jo Indian halwai aur mithai bhandar shops ke liye banaya gaya hai. Yeh service Meethu Tech Pvt. Ltd. dwara provide ki jaati hai.

2. Hum Kya Data Collect Karte Hain

Aapki service provide karne ke liye hum following information collect karte hain:

• Aapka naam, WhatsApp number aur email address (account registration ke liye)
• Dukaan ka naam, address aur phone number (billing receipts ke liye)
• Billing aur sales data (aapke bills, products, customers)
• Staff information (naam, staff ID, role — PIN encrypted hota hai)
• Raw material aur inventory data
• Advance bookings aur customer udhaar records
• App usage data (features used, login times — analytics ke liye)

3. Hum Data Kaise Use Karte Hain

Aapka data sirf following purposes ke liye use hota hai:

• App features provide karna (billing, inventory, reports)
• WhatsApp pe EOD reports aur alerts bhejna
• Aapke account ki security aur authentication
• Technical support aur customer service
• App improvements aur bug fixes (anonymized data)
• Subscription aur payment processing (Razorpay ke through)

4. Data Storage aur Security

Aapka saara data Indian servers pe store hota hai (Supabase — Mumbai region). Hum following security measures use karte hain:

• Bank-level SSL encryption (HTTPS) — saari data transmission secure hai
• Staff PINs encrypted form mein store hote hain
• Row-level security — ek shop ka data doosri shop ko kabhi nahi dikhta
• Regular security audits aur vulnerability checks
• Multi-tenant isolation — aapka data completely isolated hai

5. Third Party Services

Hum following trusted third-party services use karte hain:

• Razorpay — payment processing (unki apni privacy policy apply hoti hai)
• Supabase — secure database hosting (Indian servers)
• Vercel — app hosting aur deployment
• WhatsApp Business API — notifications aur reports bhejna

Yeh services internationally recognized security standards follow karti hain.

6. Aapke Adhikar (Your Rights)

Aapko following rights hain:

• Apna data dekhne ka adhikar (Data Access)
• Galat information correct karwane ka adhikar
• Account delete karwane ka adhikar — saara data 30 din mein permanently delete ho jaata hai
• Data export karne ka adhikar — CSV format mein download kar sakte hain
• Marketing communications se opt-out karne ka adhikar

7. Data Retention

Hum aapka data tab tak store karte hain jab tak aapka account active hai. Account cancel karne ke baad:

• 30 din tak data available rehta hai — aap download kar sakte hain
• 30 din ke baad saara personal data permanently delete ho jaata hai
• Anonymized usage statistics (koi personal info nahi) hum apne analytics ke liye rakh sakte hain

8. Cookies

Hum sirf zaroori cookies use karte hain:

• Authentication cookies — login session maintain karne ke liye
• Preference cookies — aapki app settings yaad rakhne ke liye

Hum koi advertising ya tracking cookies use nahi karte.

9. Policy Changes

Agar hum is privacy policy mein koi significant change karte hain, toh hum aapko WhatsApp ya email ke through notify karenge. Updated policy ka date upar mention hoga. Continued use of app = acceptance of updated policy.